Terms and Conditions

By accessing the materials made available on this Website by Bag Shoe Cleaning Sanctuary, you accept and agree to the Terms and Conditions of Website Access as set out below.


References to “Our”, “We”, “Us” and “Bag Shoe Cleaning Sanctuary” shall be references to Bag Shoe Cleaning Sanctuary.

References to “You” and “Your” shall be references to each visitor to the web site, as the context requires.

References to “This Website” shall be references to the website www.bagshoecleaningsanctuary.com and all webpages deriving from the website.

Copyright & Trademarks Notice

All proprietary content and intellectual property related to the Bag Shoe Cleaning Sanctuary and the products and services offered by it, including but not limited to trademarks, service marks and logos displayed on this website are, unless expressly stated otherwise, the property of the Bag Shoe Cleaning Sanctuary. No right or license is granted directly or indirectly to any party accessing this website to use or reproduce any such proprietary content and/or intellectual property. Further, no party accessing this website shall claim any right, title or interest therein.

Conditions Of Access

While we will use reasonable endeavors to verify the accuracy of any information set out on this Website, we make no representations and/or warranties, whether express or implied, in relation to the accuracy of any such information.

The information set out in this Website, including the Terms and Conditions of website access conditions, may be modified, deleted or replaced from time to time and at any time at the discretion of Bag Shoe Cleaning Sanctuary.

The products and services provided by Bag Shoe Cleaning Sanctuary is provided without any warranties whether express or implied. Any and all warranties, including without limitation warranties of merchantability, fitness for a particular purpose, accuracy, availability, non infringement or implied warranties from course of dealing or usage of trade are to the extent permissible by applicable law expressly excluded and disclaimed.

We do not warrant that this Website will always be accessible uninterrupted, timely, secure, error free or free from computer virus or other invasive or damaging code. Bag Shoe Cleaning Sanctuary is not liable in any manner to You or to any person claiming through You whomsoever, for any losses, damages (direct or indirect), costs, liabilities, expenses, claims or demands resulting from any delays, inaccuracies or errors in the information or in its transmission.

Indeminity And Limitation Of Liability

You agree to indemnify, defend and hold harmless Bag Shoe Cleaning Sanctuary, its directors and employees, from and against any losses, damages any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Your use of this website, violation of any of these Terms and Conditions of Website Access, or infringement by You or any other user of Your account, of any intellectual property or other right of any person or entity.

Bag Shoe Cleaning Sanctuary does not assume any legal liability or responsible for the accuracy, completeness or usefulness of any information accessible from this website. In no event shall Bag Shoe Cleaning Sanctuary be liable for any direct, indirect, incidental, special or consequential damages, resulting from the use or the inability to use this Website, including but not limited to, damages for the loss of profits, use, data or other intangible, even if Bag Shoe Cleaning Sanctuary has been advised of the possibility of such damages.


By clicking the “Place Order” button, you accept and agree to the Terms of Sale as set out herein


‘Customer’ means a physical person or legal entity (otherwise referred to as ‘you’) who enters into a Contract with us to buy Goods or Services

‘Contract’ means any contract between you and us for the sale and purchase of Products or Services, incorporating these Terms.

‘Products’ means any goods agreed in the Contract to be supplied to you by us (including any part or parts of them).

‘Normal Working Hours’ means 9am to 5.30pm on a Working Day.

‘Order’ means an order for Goods or Services made by you in accordance with these Terms.

‘Order Confirmation’ means our written acceptance of your Order.

‘Working Day’ means Monday to Friday, excluding Public holidays.


When you place an Order this will be regarded as an offer by you to purchase the Products or Services subject to these Terms of Provision of Products and Services and we shall, at our sole and absolute discretion, accept or reject your offer. We reserve the right to obtain validation of your payment details before providing you with any Products or Services.

The Order Confirmation will be binding on you unless there is an unacceptable discrepancy between the Products or Services that you ordered and those detailed in the Order Confirmation. You should notify us as soon as you become aware of any such discrepancy and in any event prior to the dispatch of the Goods.

We make every effort to supply the Products as advertised but reserve the right to supply the Products subject to minor variations in specifications, where these are changed for manufacturing purpose. Any such minor variation will not give you the right to cancel or rescind any Order or Contract made with us. Images of Products are provided for illustrative purposes only and the actual Products you receive may differ from the image displayed in the catalogue or on our website.

When you place an Order, you are undertaking to us that:

all details you provide to us for the purpose of purchasing Products or Services are correct, and the credit or debit card, or third party payment account you use to make a purchase from us is your own card or account, that you are authorised to use such credit or debit card or third party payment account, and that there are sufficient funds or credit facilities to cover the cost of any Products or Services you order from us.

Prices And Payments

The total cost of your order is the price of the Products ordered plus the cost of delivery. You will receive an electronic confirmation of our receipt of your order via e-mail. Payment can be made by any of the specified Payment Methods. Payment will be debited and cleared from your account before the despatch of your Product.


We shall use reasonable endeavors to dispatch Products to you by the estimated delivery date, but time shall not be of the essence for delivery and we shall not accept liability for failure to deliver within the stated time or on a stated day where this is caused by circumstances beyond our reasonable control, such as delays caused by delivery companies

If a delay is likely, we shall contact you and advise of the delay. You will not be entitled to damages or compensation if delivery of Products does not occur on the estimated delivery date.

You must check the Delivery Address on any acknowledgement or acceptance we provide and notify us without delay of errors or omissions. We reserve the right to charge you for any extra costs arising from changes you make to the Delivery Address after you submit an order or for re-delivery and /or re-direction costs.

You are required to be able to accept the Products within Normal Working Hours. If you are unavailable, a note will be left at your address and it will be your responsibility to pick up the Products at the Post Office near you in Singapore or contact the courier company to organize a new delivery if outside Singapore. After a second unsuccessful delivery attempt, the order will be return to us and we reserve the right to charge you for re-sending your parcel.

If we are unable to deliver the Products within 30 days of the estimated delivery date, you will, be entitled to cancel the Order and require any monies paid to us in respect of that Order to be refunded. In order to cancel, you must send written notice of cancellation to us after the estimated delivery date but before actual delivery of the Products or notification from us that the Products are ready for delivery.

Please call us or email us for any Shipment outside of Singapore.

Delivery to outside Singapore may result in additional delivery charges and import duties payable on receipt of the Products. You will be liable for these duties. You should contact the local customs office in the relevant jurisdiction for further information on customs policies or duties. If any license or consent of any government or other authority is required for the acquisition, carriage or use of the Products by you, you shall obtain such license or consent at your own expense and if necessary produce evidence to us on demand.

Returns And Refunds

If you are unhappy with anything we have sent you, please let us know by email at bagshoecleaningsanctuary@gmail.com or call +(65) 67865007

Returns and Refunds will only be granted in exceptional cases, at the discretion of the Company management.

Data Protection

  1. Privacy policy. We use the information you provide us:
    – To process your order, we collect your name, mobile number, email address and postal address.
    – To contact you by phone or email if there is a query regarding your order.
  2. We would not pass on your details without your permission to anyone else unless it is in relation to services you have used through the site.
  3. By using our site, you consent to the collection, processing and use of this information by Bag Shoe Cleaning Sanctuary


  1. These Terms of Provision of Products and Services and any Order or Contract shall be governed and interpreted in accordance with the law of the Republic of Singapore.
  2. Each party warrants that it has full power and authority to make an Order or enter into a Contract;
  3. If any one or more of the provisions contained in these Terms of Provision of Products and Services shall be invalid illegal or unenforceable in any respect under the applicable law, such provision(s) shall be excluded, and the remaining provisions contained herein shall be interpreted as if such invalid, illegal or unenforceable provision(s) had been excluded, and the validity legality and enforceability of the remaining provisions contained herein shall not in any way be affected or impaired;
  4. A person who is not a party to the Order or Contract has no rights under the Contract (Rights of Third Parties) Act (Cap. 53B) to enforce any provision of these Terms of Provision of Products and Services, order or Contract